Privacy Policy

When you use StageTown, we collect information that allows us to provide, maintain, secure, and improve the platform. The information we collect depends on how you interact with StageTown, including whether you are a creator, viewer, visitor, or another type of user.

When you create an account, we collect information associated with your account registration and profile. This may include your name, username, email address, profile information, account preferences, creator profile information, and any other details you choose to provide. Creators may provide additional information when setting up their creator profiles, uploading content, configuring pricing, creating subscriptions, managing their audience, or receiving payouts.

We collect information about the content creators upload to StageTown. This includes videos, files, images, thumbnails, previews, titles, descriptions, categories, pricing information, publishing settings, access restrictions, and other information necessary to operate creator monetization features. StageTown processes this information only to provide the services offered through the platform, including hosting content, enabling purchases, delivering access, improving platform functionality, and supporting creator tools.

When users purchase content, subscribe to creators, or otherwise complete transactions through StageTown, we collect transaction-related information. This may include purchase history, transaction amounts, payment status, creator payout information, refund information, dispute information, and records necessary for financial reporting and fraud prevention. Payments are processed through third-party payment providers, and StageTown does not store complete payment card numbers or sensitive financial credentials. Payment processors handle payment information according to their own privacy policies and security practices.

StageTown automatically collects certain technical and usage information when you interact with the platform. This information may include your IP address, browser type, operating system, device information, login activity, pages visited, features used, searches performed, interactions with creators or content, and information about how you navigate the platform. This information helps us understand how StageTown is used, improve performance, maintain security, detect abuse, and develop new features.

We may collect information through cookies, pixels, local storage, and similar technologies. These technologies allow StageTown to remember user preferences, maintain account sessions, improve platform functionality, understand user behavior, analyze trends, and protect against fraudulent activity.

StageTown uses collected information to operate and provide the platform. This includes creating and maintaining user accounts, allowing creators to upload and monetize content, allowing viewers to purchase access, processing transactions, delivering purchased content, managing subscriptions, and providing customer support.

We use information to improve StageTown and create a better experience for creators and viewers. This may include analyzing platform usage, understanding user preferences, improving search and discovery features, developing new tools, testing platform improvements, and improving reliability.

We use information to maintain safety and security. This includes detecting suspicious activity, preventing fraud, investigating violations of our Terms of Use, enforcing platform rules, protecting users, and maintaining the integrity of the StageTown ecosystem.

We may use information to communicate with users about their accounts, transactions, platform updates, security notices, policy changes, and support requests. We may also send communications related to services you use or features that affect your experience.

StageTown does not sell personal information to third parties.

We may share information with trusted service providers that help us operate the platform. These providers may assist with hosting, storage, content delivery, payment processing, analytics, security, customer support, fraud prevention, and other necessary business functions. These providers may access information only as needed to perform services on our behalf and are expected to protect information appropriately.

Certain information may be shared between creators and viewers as part of the platform experience. Creator profiles, public content descriptions, previews, usernames, and other information creators choose to make public may be visible to viewers. Creators may receive information related to purchases of their content, including transaction details necessary to provide monetization services and understand their audience. StageTown does not publicly display private account information unless you choose to make it available.

We may disclose information when necessary to comply with legal obligations, respond to lawful requests, enforce agreements, investigate violations, protect the rights and safety of StageTown, our users, or others, or prevent fraud, abuse, or security threats.

If StageTown is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, user information may be transferred as part of that transaction. Any successor entity would be expected to handle information consistent with applicable privacy laws.

Creators retain ownership of the content they upload to StageTown. When creators upload content, they provide StageTown with permission to host, process, distribute, and display that content as necessary to operate the platform.

StageTown stores creator content so it can be delivered to authorized viewers. Content access is controlled through creator settings, payment requirements, subscriptions, and other platform features.

Viewers receive access to content only according to the permissions granted by creators and StageTown. Purchasing access to content does not transfer ownership of the content. Users may not copy, redistribute, resell, publicly display, or share paid content without permission.

StageTown may process content information to create previews, improve delivery, maintain security, detect abuse, and provide creator tools.

StageTown uses cookies and similar technologies to provide essential platform functionality and improve user experience.

Cookies may allow StageTown to remember login sessions, maintain preferences, analyze platform usage, improve performance, and support security systems.

Users may control cookies through browser settings. Disabling cookies may affect certain features or prevent portions of StageTown from functioning properly.

StageTown uses reasonable technical and organizational measures designed to protect user information from unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include access restrictions, monitoring systems, encryption technologies, internal controls, and security reviews.

No online platform can guarantee complete security. Users are responsible for protecting their account credentials and should notify StageTown if they believe their account has been compromised.

StageTown retains information only for as long as reasonably necessary to provide services, maintain accounts, process transactions, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and protect the platform.

When information is no longer necessary, StageTown may delete, anonymize, or securely store the information according to applicable requirements.

Depending on where you live, you may have rights regarding your personal information. These rights may include requesting access to information we hold about you, requesting correction of inaccurate information, requesting deletion of certain information, or requesting information about how your data is processed.

Requests can be submitted by contacting support@stagetown.com.

StageTown may verify your identity before processing privacy requests to protect account security. Certain requests may be limited where permitted by law.

StageTown operates internationally and may process information in countries outside of your location. Information may be transferred to and stored in jurisdictions where StageTown, service providers, or infrastructure partners operate.

By using StageTown, you acknowledge that your information may be processed internationally. StageTown takes reasonable steps to protect information during these transfers.

StageTown is intended only for individuals who are at least eighteen years old.

We do not knowingly collect personal information from individuals under eighteen. If we discover that an individual under eighteen has created an account or provided personal information, we may take steps to remove the account and delete associated information.

StageTown may update this Privacy Policy from time to time as our services evolve, legal requirements change, or our data practices are updated.

When changes are made, we may provide notice through the platform, email communication, or other appropriate methods. Continued use of StageTown after an updated Privacy Policy becomes effective means you accept the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or StageTown's privacy practices, please contact us.

support@stagetown.com

StageTown
A product of Clivue Corp